Returns & Exchanges
At New Forest Clothing, we want you to be completely satisfied with your purchase. If your items aren't quite right, you can return them to us within 28 days for a full refund or exchange.
Return Process
- 1.Complete Return Form
Fill out the returns form included in your original package, indicating whether you would like an exchange for a different size or a full refund.
- 2.Securely Repackage
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed to prevent damage during transit.
- 3.Affix Shipping Label
Attach the return shipping label to the outside of your parcel; we recommend using a tracked service to ensure your items reach our warehouse safely.
- 4.Receive Refund or Exchange
Once our team inspects your return, we will process your refund to the original payment method or dispatch your exchange items within 5-7 working days.